Support Center/Download FAQs/General Download Issues

How do I download with my redemption code?

Topspin Platform Artist Support
posted this on December 08, 2011 16:52

1. Click the Redeem button.

Redeem.png

 

2. A window will appear in your browser. Enter your redemption code in the field and then click Redeem.

EnterCode.png

 

3. The next screen will display the link: Download Here. Click this to initiate your download.

Download.png

 

4. If clicking the link does not initiate the download, right-click on the link and select the option to "Save link as... " to save the file locally. You will then be able to select the location on your computer where you would like to download the file(s).

SaveLinkAs.png

 

5. You should then see the download initiate in your browser.

DownloadStart.png 

 

If you've tried these steps and still have issues, please check out the FAQ on Downloads for more information.

 
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