Support Center/Download FAQs/Mobile and Tablet Device Issues

I can't download on my mobile device!

Topspin Platform Artist Support
posted this on December 08, 2011 16:53

Digital downloads are generally not available for immediate download on your mobile device. Due to the way some mobile operating systems handle audio and video files, the file(s) cannot be downloaded directly to your phone or tablet. You may be able to stream your media, but if there is any break in connection, you may experience difficulty with playback.

We recommend you download the files directly to a computer and then transfer them to your mobile device for playback.

 
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