If you have purchased digital media that contains more than one file, you will download a .zip file containing the entire package. Once the file has completed downloading, you will find it in your default download location. If you aren't sure where your default download folder is, you may find help here.

Before you are able to add your files to your media player's library, you will need to extract the files. If you double-click on the .zip package you have downloaded, Archive Utility should appear and automatically extract your files. If double-clicking does not work, please try the following:

1. Right-click on the .zip package, and select Open With > Archive Utility (default)

2. Archive Utility will appear on your screen, and will show the progress of the extraction.

3. Once the files have been extracted, they will appear in a folder, located in the same location as the original .zip file.

You will now be able to play your media by adding the unzipped files to the media player of your choice.