You will find our refund policy at the bottom of any purchase window and can also view it below.

 

Topspin Media Refund Policy

Topspin Media has a NO REFUND policy.
All sales are final. There are no refunds.

Purchaser is solely responsible for:

• Choices made regarding color, size, or items purchased.
• Reading all information about audio file formats, image file formats, resolutions, and downloading.
• Carefully evaluating the attributes of all artist's site offerings and bundled packages to ensure they meet the exact specifications you are looking for.
• Not allowing children or other unauthorized family members or friends to access your credit cards or your account at the payment site to ensure that no one pays for a purchase without your express permission.

Exceptions to the No Refund policy are made for the following reasons:

• Product was damaged in transit.
• Product did not arrive (in transit, or lost by carrier).
• A show you purchased a ticket for is canceled (or postponed).
• As otherwise required by law (e.g., in certain jurisdictions, where a 7-day grace period on distance purchases is mandated).

What to do if your purchase doesn't arrive or arrives in less than perfect condition?

On your purchase receipt, you will find a customer support link that connects you with the fulfiller.

Recurring Membership Fees:

Membership fees are non-refundable. For cancelled memberships paid for on a monthly basis, billing will stop at the time of cancellation.

Misc. Customs and International Shipping:

Topspin Media is not responsible for customs fees imposed by countries at point of entry.
The customer is solely responsible for any and all customs fees.

By making a purchase on a Topspin Media site, you acknowledge you have read and agree to the Topspin Media "No Refund" Policy