I'm on a PC using Internet Explorer, where's my download?

Miranda Degnan -

1. Click on the Gear in the right corner of your browser and then select View Downloads.

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2. In the View Downloads window, you will find your download. Click on Options.

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3. You can save files wherever you like, but as a default, files will be saved to the Downloads folder. The location of this folder is C:\Users\(User Name)\Downloads. You can find instructions on how to access this folder below. 

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Where is my Downloads folder?

1. Click on the Start button in the lower left corner of your screen. Click on your user name.

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2. A Windows Explorer window will open and display your Downloads folder. The location of this folder is C:\Users\(User Name)\Downloads.

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