I'm logged in to my membership. Why isn't my download working?

Jim W. -

To reduce download issues, we recommend that you use an up-to-date, modern browser (Firefox, Chrome, or Safari) along with consistent hi-speed internet. Here are links to download them:

Firefox - http://www.getfirefox.com/

Chrome - http://www.google.com/chrome

Safari - http://www.apple.com/safari/

Additionally, it might be helpful to read through our Downloads FAQs, which provide other helpful hints:


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