I'm on a PC using Safari, where's my download?

Topspin Platform Artist Support -

1. Click on Preferences (CTRL+,)



2. In the General tab, you will find the default download location for your browser.


The default download location is your Downloads folder, which can be located at C:\Users\(User Name)\Downloads. You may find instructions on how to locate this folder below.


Where is my Downloads folder?

1. Click on the Start button in the lower left corner of your screen. Click on your user name.



2. A Windows Explorer window will open, which will display your Downloads folder. The location of this folder is C:\Users\(User Name)\Downloads.


Have more questions? Submit a request


Powered by Zendesk