Why is there a charge from Topspin Media on my statement?

Topspin Platform Artist Support -

Purchases will show a charge from Topspin Media on your statement

Topspin Media is the leading direct-to-fan marketing and retail software platform. We build software that helps artists sell directly to their biggest fans. If you have a charge on your credit card from Topspin Media and are unsure why, you've likely purchased something from an artist who uses Topspin Media. This charge might have come from a digital download, CD, concert ticket, etc., purchased online.

If you're unable to determine the nature of the charge, please write our support team with the following information so we can view your order:

- The last four digits of the credit card number that was charged

- The date of the transaction

- The exact amount of the credit charge

Have more questions? Submit a request


Powered by Zendesk