Why certain characters cannot be used

Topspin Platform Artist Support -

Topspin's purchase flow is built using Flash and currently only supports a single language set. If you have difficulty entering special characters, please try to substitute standard English characters in place of accented characters, for example: á, é, í, ö, ü, ñ 

For example, if your address is: Rue de la glacière, enter it as Rue de la glaciere.

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