When will my "pre-order" ship?

Topspin Platform Artist Support -

Your receipt will display the most current status of your pre-order

If you have purchased a pre-order, it will ship on or around the official release date which is located on the bottom of your receipt. You will also find the most current status of the order there, including its expected ship date. The shipping status will reflect one of the following:

Acknowledged - Your order has been recognized, but not yet processed for shipment.

Pending - Your order is currently being processed and will ship very shortly.

Shipped - Your order has been fully processed and sent for delivery. Also listed are the date the order shipped and tracking information, if available.


If you have questions about the shipment of your merchandise, contact the fulfiller for your order by using the direct link to them on your receipt.

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